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9 czerwca 2022

Suppliers Analysis: Continue or Break off the Relationships with Them?

Suppliers Analysis: Continue or Break off the Relationships with Them?
Alla

Alla

PhD, Financial consultant at Datawiz

How to Conduct a Comprehensive Suppliers Analysis: Evaluating Cooperation Effectiveness

Effective retail management requires a robust supplier performance analysis to ensure long-term profitability and supply chain stability. The success and profitability of a retail chain depend on many factors. One of the most important among them is well-establishedprocurement logistics. After all, untimely receipt of goods or their inadequate quality or quantity can have significant negative consequences for retail. The chain will not only suffer a considerable loss, but will also acquire a bad reputation among buyers.

What is important to consider when you are choosing suppliers?

Suppliers are an important group of partners for any retail business. Interaction with them directly affects the sales metrics and competitiveness of the chain. Therefore, when choosing suppliers, it is necessary to ensure:

  • formation of a demanded assortment;
  • optimal prices for the purchase of goods;
  • observance of terms and volume of deliveries;
  • high quality of goods.

Retailers should analyze suppliers according to these procurement criteria and directions and, if necessary, adjust relationships with them.

It is important to remember that you should evaluate the level of reliability not only among potential suppliers, but also check existing ones through regular performance monitoring.

Suppliers Analysis Step by Step

Suppliers analysis (including comprehensive vendor evaluation) is the systematic assessment of a supplier’s performance and capabilities. It is a very useful tool for determination of conditions and then creating commercial relations with them. The right supplier, in the end, becomes not just a partner, but also an ally of the trading chain. But to achieve this, retailers should assess them regularly, and conduct the so-called "audit of the relationship."

Effective supplier management allows companies to identify the best partners while weeding out poor performers, leading to reduced costs and better customer satisfaction.

Let's look at a few steps that retailers should follow to understand whether they are dealing with reliable partners, or should stop working with them.

Step 1: Rating of chain suppliers

First, it is necessary to establish who is the most significant supplier for the chain andcooperationwith whom is strategically important. Metrics of the share of suppliers in turnover, profit, and stocks can serve as numerical indicators. They will show which of the suppliers brings the chain the most income and profit, and whose goods are the most on the trading floor.

In addition to financial metrics, evaluate their Financial Stability. Does the supplier have solid financials to sustain a long-term relationship? This minimizes risks to your supply chain.

Step 2: Analysis of the "popularity" of the assortment

The main metric of a demanded product is its turnover. That is, the faster the product item rotates, the more in demand it is among buyers. In this step, retailers should analyze the following metrics in the context of individual goods for each supplier:

  • Turnover;
  • Average inventory;
  • Turnover rates and duration of one turn;
  • The amount of released (involved) funds.

Analyze these metrics in dynamics to understand the level of demand. If a supplier provides unique products that drive foot traffic, they remain strategically vital.

Step 3: Supplier Pricing Research

An important characteristic of a reliable supplier is the optimal pricing policy for the offered product assortment. As numerical indicators, retailers can analyze:

  • Purchase price;
  • Absolute and percentage changes in the purchase price;
  • The difference between retail and purchase prices;
  • Hidden fees and additional costs (Total Cost of Acquisition).

Compare the supplier’s prices to market competitors. Does the pricing align with the value delivered? Check if volume discounts are available to improve your margin.

Step 4: Security of supplying (Supply Reliability)

The reliability of the supplier is revealed in the fulfillment of the contract conditions on the cost and quantity of the delivered goods. Monitoring the OTIF rate (On-Time, In-Full) is a critical supplier KPI for evaluating operational reliability.

Security of supplying (Supply Reliability) is the percentage ratio between the value (quantity) of goods received and ordered.

  • Ideal value: 100%.
  • Over 100%: Excessive receiving of goods, that can lead to additional storage costs and "freezing" of funds.
  • Less than 100%: Insufficient and untimely receiving of goods, which can lead to loss of turnover andprofit.

Step 5: Analysis of the quality of the supplied goods

Quality is an important characteristic of goods, but it is difficult to estimate it. An indicator of low-quality goods is the number of returns of purchased goods. Key Performance Indicators (KPIs) for quality analysis:

  • Quantity and cost of written-off goods;
  • % of write-offs in the total value of goods;
  • Cost and number of returns by buyers/to suppliers.

If the supplier has these metrics with high value, it is a signal that cooperation can damage your reputation and lead to the loss of regular customers.

Advanced Methods to Enhance Suppliers Analysis

To move beyond basic metrics and achieve a data-driven overview of your partners, consider these professional strategic practices:

  • Supplier Scorecards (Numeric Benchmarking): A systematic way of rating suppliers across multiple criteria (Quality, Delivery, Cost, Service). Scorecards allow you to benchmark performance over time and compare different vendors objectively.
  • Site Visits & Operational Audits: Direct observation of a supplier’s production facilities. This offers insights into their actual capacity, corporate culture, and adherence to safety and environmental standards that cannot be seen in a report.
  • Weighted Scoring Model: A method where you assign a "weight" (percentage) to each criterion based on its importance to your business (e.g., Quality = 40%, Price = 30%). This ensures that a cheap but unreliable supplier doesn't rank higher than a premium, stable partner.
  • Risk Mitigation & Financial Stability Checks: Regular assessment of a supplier's credit standing and market position. This helps prevent supply chain disruptions caused by a partner's potential bankruptcy or legal issues.
  • Collaborative Improvement Plans (Corrective Actions): Instead of terminating a contract immediately, retailers can provide feedback and set clear timelines for a supplier to improve their KPIs.

FAQ: Suppliers Analysis

1. What is Suppliers Analysis and why is it important? 

Supplier Evaluation is the systematic process of assessing a vendor's performance, reliability, and pricing. It is crucial for businesses to minimize supply chain risks, ensure product quality, and optimize the total cost of acquisition.

2. What are the primary KPIs used in Suppliers Analysis? 

The most critical Key Performance Indicators (KPIs) include:

  • OTIF (On-Time, In-Full): Measures delivery reliability.
  • Defect Rate: The percentage of low-quality or returned goods.
  • Gross Margin: The profitability of the supplier's assortment.
  • Lead Time: The time from order placement to delivery.
  • Price Dynamics: Absolute and percentage changes in purchase prices.

3. How often should a company conduct a supplier audit?

Companies should perform a Suppliers Analysis during three key stages: 1) Initial selection of a new partner, 2) Routine monitoring (typically quarterly or bi-annually), and 3) Before contract renewals or major product launches.

4. What is the difference between "Purchase Price" and "Total Cost of Acquisition" (TCA)? 

While the Purchase Price is the amount on the invoice, the Total Cost of Acquisition includes hidden fees, logistics, storage costs, and the cost of managing returns. A robust analysis always focuses on TCA to ensure true profitability.

5. How can BI tools likeBI.Datawizimprove the analysis process?

BI platforms automate data collection from various sources, removing human error and providing real-time visibility into supplier performance. They generate "Supplier Analysis" reports that allow managers to identify "weak points" and trends instantly.

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